Important: Creating an account or using the KG88 platform confirms that you have read and agreed to all of the following Terms and Conditions. If you do not agree with any of these terms, please refrain from using KG88.
1 General Terms & Introduction
KG88 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming service provider. These Terms and Conditions constitute a legally binding agreement between KG88 and its users ("Members").
By using KG88's website, mobile app, or any of its services, you are explicitly consenting to these Terms and Conditions. These Terms, together with KG88's Privacy Policy and Responsible Gaming Guidelines, constitute the full agreement between you and KG88.
These Terms and Conditions are written in English for the convenience of our Bangladeshi members. For any ambiguities in interpretation, please contact KG88 customer support.
2 Account Registration & Accurate Information
You must provide accurate and complete information when registering an account on KG88. Registering with false information is a violation of these Terms and may result in the immediate suspension of your account.
- One person, one account: Each individual may hold only one KG88 account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
- Accurate Identity: Your name, date of birth, address, and contact details must be accurate.
- Password Security: Keeping your login credentials confidential is your responsibility. You are solely responsible for all activity that occurs on your account.
- Updating your information: You are required to notify KG88 of any changes to your personal information.
3 Age Restriction & Legal Eligibility
KG88 is strictly an adults-only platform. Anyone under the age of 18 is prohibited from creating an account or participating in any games.
Important warning: Any account found to belong to a minor will be immediately closed, and all funds held in the account may be forfeited. Age is confirmed through the KYC verification process.
- Age is declared at registration and may later be verified with a national ID or passport.
- If there is reason to believe a member may be underage, KG88 reserves the right to request verification at any time.
4 Deposit Policy
All deposits on KG88 must be made using a payment method registered in the member's own name. Third-party payments are not accepted.
- Accepted methods: Mobile banking, bank transfer, and approved e-wallets.
- Processing Time: Most deposits are credited instantly or within a few minutes.
- Minimum Amount: Minimum deposit limits apply for certain payment methods.
- No hidden charges: KG88 does not charge any additional fees on deposits.
All deposits are processed securely via SSL encryption. KG88 never stores payment details directly.
5 Withdrawal Policy
Withdrawals from KG88 are subject to certain rules, primarily in place to ensure security and legal compliance.
- KYC verification is mandatory: Identity verification must be completed before your first withdrawal.
- Refund via original payment method: Withdrawals are generally processed through the same method used for the original deposit.
- Processing Time: Withdrawals are typically processed within 1–3 business days.
- Bonus Wagering: Wagering requirements must be fulfilled before withdrawing winnings from a bonus.
- Maximum Limit: Daily or weekly withdrawal limits may apply. VIP members have separate limits.
6 Bonus & Promotion Terms
KG88 bonuses and promotions are designed to give members extra value. Each bonus is subject to its own specific terms and conditions.
- Wagering requirements: A specific wagering multiplier must be met for each bonus.
- Time Limit: All bonuses have an expiry date. Any bonus not used within the validity period will be forfeited.
- Game restrictions: Some bonuses are only valid for use on specific games.
- Multiple bonuses: Multiple bonuses do not apply automatically at the same time. You cannot claim a new bonus while another is still active.
- Fraud prevention: If bonus abuse is detected, KG88 reserves the right to cancel the bonus and any associated winnings.
Each bonus offer has its own detailed terms, clearly stated on the promotions page. Please read them before claiming any bonus.
7 Gaming Conduct & Fair Play
All KG88 members are expected to play honestly and fairly. We are committed to maintaining a fair and enjoyable gaming environment for everyone.
- The use of software, bots, or any automated tools to influence game outcomes is strictly prohibited.
- Rude or disrespectful behavior toward other players or dealers in Live Casino will not be tolerated.
- Attempting to exploit game errors or bugs is a violation of these Terms.
- Match fixing and collusion are strictly prohibited.
8 Prohibited Activities
The following activities are strictly prohibited on KG88 and may result in account closure and legal action:
- Fraud & Cheating: Any form of fraudulent activity.
- Money Laundering: Attempting to launder illicit funds through KG88.
- Identity Theft: Opening an account using another person's identity.
- System Hacking: Attempting unauthorized access to KG88's systems.
- Multiple Accounts: Claiming bonus benefits across multiple accounts.
Consequences: If prohibited activity is detected, KG88 reserves the right to immediately close the account, forfeit the balance, and report the matter to law enforcement if necessary.
9 Account Suspension & Closure
Under certain circumstances, KG88 may suspend or permanently close an account without prior notice.
- In the event of any breach of these Terms and Conditions.
- In cases of fraud or suspicious activity.
- If KYC verification has not been completed.
- At the member's own request (self-exclusion).
Members may also request to close their account at any time. Any valid balance will be returned in such cases.
10 Responsible Gaming
KG88 is deeply committed to responsible gaming. We believe gaming should be a form of entertainment — it should never be used as a way to solve financial problems.
- Members can set their own deposit limits, time limits, or self-exclusion at any time.
- If you feel your gaming is getting out of control, please contact the KG88 support team.
- A detailed Responsible Gaming policy is available on a separate page.
Read Responsible Gaming
11 Information & Privacy
KG88 takes the protection of members' personal information seriously. Details on how data is collected, used, and stored can be found in the KG88 Privacy Policy.
- Information required for KYC purposes will be collected.
- Your information is never sold to third parties.
- Information may be disclosed to regulatory authorities where required by law.
Read the Privacy Policy
12 Limitation of Liability
KG88 strives to provide uninterrupted service at all times. However, technical issues, scheduled maintenance, or unforeseen events may cause temporary service disruptions.
- KG88's liability for financial losses caused by technical errors is limited.
- KG88 is not liable for games lost due to internet connection issues.
- KG88 accepts limited liability for failures caused by third-party services such as payment gateways.
13 Right to Amend Terms
KG88 reserves the right to modify, add to, or withdraw these Terms and Conditions at any time. Members will be notified of any significant changes via email or an on-platform announcement.
When the terms are updated, the "Last Updated" date at the top of the page will change. Please check this page regularly.
14 Contact & Complaints
If you have any questions or concerns about these Terms and Conditions, please reach out to the KG88 customer support team. We are always ready to help resolve any issues you may have.
- Bangla support is available 24/7 via live chat.
- Email: [email protected]
- All complaints will receive a response within 3 business days of receipt.